At Ceramics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases.

1. Information We Collect

• Personal Information: When you place an order, subscribe to our newsletter, or interact with our site, we may collect personal details such as your name, email address, shipping address, and payment information.
• Non-Personal Information: We may also collect non-personal data like browser type, device information, and browsing patterns to improve our website experience.

2. How We Use Your Information

• Order Processing: We use your personal information to process and fulfill your orders, including shipping and payment processing.
• Customer Support: Your details allow us to respond to inquiries, manage returns, and provide customer service.
• Marketing: With your consent, we may use your email to send promotional materials, updates, and special offers. You can opt out of these communications at any time.

3. Information Sharing

We do not sell or share your personal information with third parties, except for trusted partners who help us operate our website and fulfill orders (e.g., payment processors, shipping companies). These partners are required to keep your information confidential.

4. Data Security

We take data protection seriously and implement appropriate security measures to safeguard your personal information from unauthorized access, alteration, or disclosure.

5. Cookies

Our website uses cookies to enhance your browsing experience. These small files are stored on your device and help us remember preferences, analyze site traffic, and improve functionality. You can disable cookies through your browser settings.

6. Your Rights

You have the right to access, update, or request the deletion of your personal information. To exercise these rights, please contact us at support@ceramics.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at support@oneali.com.

Thank you for trusting Ceramics with your personal information.