1. General Terms

• By purchasing from us, you agree to be at least 18 years old or have parental consent if you are under 18.
• We reserve the right to update, change, or replace any part of these Terms and Conditions at any time, and it is your responsibility to review them periodically.
• We strive to ensure that all information on our website, including product descriptions and pricing, is accurate and up to date, but errors may occur. We reserve the right to correct these errors.

2. Product Information

• All ceramics are handmade, and slight variations in color, size, and finish are to be expected. These differences are part of the uniqueness of handcrafted products.
• We make every effort to display product colors accurately, but actual colors may vary due to your monitor settings.
• Custom or personalized items are made according to the specifications you provide. Please double-check all details before placing your order, as custom orders cannot be altered once production begins.

3. Pricing and Payment

• All prices are listed in [Currency] and are inclusive of applicable taxes unless otherwise noted.
• We reserve the right to change prices without prior notice. However, the price at the time of your order will be honored.
• Payment must be made in full at the time of purchase. We accept the following payment methods: Credit/Debit Cards (Visa, MasterCard, etc.), PayPal, and [other payment options].
• You are responsible for ensuring that the payment information you provide is accurate. We are not responsible for any delays in order processing due to incorrect payment details.

4. Order Processing and Shipping

• Orders are typically processed within 2-3 business days unless otherwise specified for custom or made-to-order items.
• We ship to domestic and international addresses, and shipping fees are calculated based on the weight, size, and destination of the package.
• Shipping times may vary depending on your location. We are not responsible for delays caused by shipping carriers, customs processes, or other unforeseen circumstances.
• If an item is unavailable or out of stock, we will notify you and either offer a refund or provide an estimated restock date.

5. Returns and Refunds

• Please refer to our Refund and Returns Policy for details on how to return or exchange products.
• Returns are accepted within 14 days of receiving your order, provided the item is unused, undamaged, and in its original packaging.
• Refunds will be issued to the original payment method once the returned product has been inspected and approved.

6. Custom Orders

• Custom or personalized ceramics are made according to your specifications and are non-refundable unless damaged or defective upon arrival.
• A 50% non-refundable deposit is required for custom orders, with the balance due before shipping. Changes to custom orders after confirmation may incur additional charges.

7. Intellectual Property

• All content on our website, including images, text, graphics, and designs, is the property of [Ceramics Store Name] and is protected by intellectual property laws. You may not use or reproduce any content without prior written permission.
• Trademarks, logos, and product designs are owned by [Ceramics Store Name] and may not be used without authorization.

8. Limitation of Liability

• We strive to ensure the quality of our products, but we are not responsible for any indirect, incidental, or consequential damages that may arise from the use or inability to use our products or services.
• Our liability is limited to the purchase price of the product in question. We are not responsible for any losses, including, but not limited to, lost profits, business interruptions, or data loss.

9. Governing Law

• These Terms and Conditions are governed by the laws of [Jurisdiction/Country]. Any disputes arising out of or related to these terms will be resolved through the courts of [Jurisdiction].

10. Force Majeure

• We are not responsible for delays or failure to fulfill our obligations due to events beyond our control, such as natural disasters, strikes, war, pandemics, or interruptions in supply chains.

11. Customer Responsibilities

• You agree to provide accurate information when placing orders and to ensure that your payment and delivery details are correct.
• You are responsible for any import duties, taxes, or customs fees incurred for international orders.
• It is your responsibility to inspect products upon arrival and notify us of any damage or defects within 48 hours of receipt.

12. Termination

• We reserve the right to terminate or suspend your access to our services if you violate any of these Terms and Conditions.